Reinstating Students – Program Leads

If a student who has been withdrawn or changed to inactive status returns, the student can be reinstated.

To review a student's status:

  1. Click the Schools tab.

    Enrollments-StudentsTab.png
  2. Click your school's name, then click Students.

    Reinstate-Students.png

  3. Review the following:
    • Status column: Look for for students with a withdrawn or inactive status. This means the student does not have access to the system.
    • Enrollments column: Look for students who have zero enrollments: This means the student is not enrolled in any courses.

      Reinstate-Status-Enrollments.png

To reinstate a student:

  1. Select the student's name.

    Reinstate-Select-Student.png
  2. Select Edit Information.

    Reinstate-EditInformation.png
  3. In the Academic section, from the Status menu, select Active.

    Reinstate-Academic-Active.png
  4. Scroll down and click Save.

    Reinstate-Save.png
  5. If you also need to reinstate course enrollments for the student, continue to the next section. If not, the process is complete.

To reinstate a student's course enrollments:

 Note

Only use this feature for short-term situations (for example, a student withdrew at a certain point in the semester but returned before the semester ended). If a student needs to sign up for a new semester or course in general, do not use this feature.

  1. On the student's page under Actions, select Reinstate.

    Reinstate-Reinstate.png
  2. Select the box next to the name of the applicable course or courses, then click Reinstate.

    Reinstate-Select-Reinstate.png