Dropping Grace a Student

Drop Grace a student up to 14 days after the start date and no charges will be incurred for the enrollment. Drop Grace is used when a course is added incorrectly, or the student did not start the course. Drop Grace is only available the first 14 days of the course. Summer enrollments have a 7-calendar day grace period. If you do not drop the enrollment within the grace period – a chare will occur for that license.

 Permission

This is something an Administrator or Mentor can do.

  1. Click Students.
    IS-Add_student-click_students.png
  2. Click the name of the school if more than one is available. 
    IS-Drop_Grace-click_school.png
  3. Click Current Enrollments.
    IS-Drop_Grace-click_current_enrollments.png
  4. Click Customize Columns.
    IS-Drop_Grace-click_customize_columns.png
  5.  Ensure Grade Overall and Start Date are selected. 
    IS-Drop_Grace-click_start_date_and_overall.png
  6. Click Save.
    IS-Drop_Grace-click_save.png
  7. Click the Start Date heading to sort the data. 
    IS-Drop_Grace-click_start_date.png

     Note

    It may need to be clicked twice so the newest enrollments appear on the top.

  8. Checkmark the enrollments that have a start date under 14 days and there is no overall grade. 
    IS-Drop_Grace-checkmark_enrollment.png
  9. Select Dropped Grace from the Modify Status dropdown. 
    IS-Drop_Grace-click_dropped_grade.png
  10. Enter the current date next to Select Time Stamp
    IS-Drop_Grace-enter_date.png
  11. Click Apply Changes
    IS-Drop_Grace-click_apply_changes.png