Here's a guide to a successful start to a course. Research and patterns in data show that students who are “On Pace” in their courses at the end of the first two weeks, have a high success rate in completing the course with a passing score. The proposed plan directs mentors to use the Current Enrollments page to run reports of student performance based on different criteria each day of the first two weeks and send bulk emails to students. The emails will target a different student group each day and will focus on encouraging students to get started on their courses quickly. The plan also guides mentors in identifying students with issues like logging in, technology, or submitting assignments within the first week.
| Day | Student Group | Action Type |
| 1 | All Students - Introduction and Expectation Email | Bulk Email |
| 2 | Students who have started work in Math and Language Arts | |
| 3 | Students who have not yet started work in any class | |
| 4 | Students who have not yet started work in any class | Phone Calls |
| 5 |
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| 6 | Students who have not yet started work in any class | Phone Calls |
| 7 | Students who have not yet started work in any class | |
| 8 | Students who have not yet started work in any class | |
| 9 | Students who have not yet started work in any class | |
| 10 | Students who have not yet started work in any class | Submit a list to the district for recommendations to do further inquiry into appropriate placement in an online environment |
| 11 | Students who have completed 1-5% | Bulk Email |
| 12 | Students who have completed 10% or more | |
| 13 | No emails- just answering phones | |
| 14 | All students on a "Congratulations of their First 14 Days" | Bulk Email |