Adding a communication in ILVP

Educators can log different categories of communication in the Imagine Learning Virtual Portal (ILVP, formerly SIS).

For guidance on using texting in the ILVP, click here.

1. Click Enrollments.
   
2. Click the student who will receive the communication.
3. Click Add Communication on the left-hand menu.
   
4. Select the Category of the communication.
   
   

    Note

   Types of communication categories:

   Category	Description
   Phone Call – Left Message	Left a voicemail
   Phone Call – Successful Contact	Synchronous conversation with student, guardian, or mentor
   Phone Call – Unsuccessful Contact	Answers and hangs up, no option to leave a message, or disconnected
   Email	Communication through Outlook email
   IM	Only used by virtual tutors for on-demand tutoring services
   In Person Meeting	Session held in synchronous learning platform like Blackboard with individual student or group of students; does not include state-required synchronous sessions
   In Person Meeting – Group	Group session held in synchronous learning platform like Class Collaborate initiating from required state synchronous session
   In Person Meeting – Individual	Session held in synchronous learning platform like Class Collaborate with one individual
   Mailed Correspondence	Physical piece of mail is sent
   SMS Text Message	Individual texts educator work phone number rather than ILVP text number

5. Enter a Subject.
   
6. Type the message, making sure to keep the content objective.
   
7. Click Save.